IB Express Cargo Courier Tracking
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IBex Customer Service
| CITY / Town | Mumbai |
| Contact Number | +91-22-66992369 |
| Email Address | [email protected] |
| Head Office | Off No. 516, Option Primo Building, MIDC Cross Road ‘C’ Near Passport, Opp Maruti Service Center, Andheri (East), Mumbai 400093, India. |
Main Website Link:http://www.ibexcargo.com/
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IB Express Logistics Transport
It began its journey from a single Mumbai office on September 23, 1999. The vision of the company’s founder, Ibrahim M., was the driving force behind its inception. B and Francis Britto realized how big the Indian market could be. The business became one of India’s leading domestic courier services as a result of its innovative leadership and foresight. A firm commitment to excellence and a thorough comprehension of the requirements of customers fueled this rapid expansion.
The success of this company can be attributed to four fundamental beliefs that have guided the company’s expansion and network development. A large, integrated Logistics Division is being established as part of the company’s ongoing efforts to improve its offerings. Offering customers complete end-to-end logistics services is the goal of this initiative, which aims to provide comprehensive supply chain solutions and distribution channels.
This tactical move aims to meet the increasing needs of the market and keep the business at the forefront of the industry. It has made significant investments in innovative information technology and is dedicated to developing leading digital infrastructure. The company’s overall commitment to corporate excellence is reflected in this commitment to technological advancement. It constantly seeks new opportunities and challenges to become a household name, meet customer expectations, and maintain its leadership position in the domestic courier industry.
Services
Data Sorting (Post and Courier)
- Efficient organization and sorting of documents for postal and courier distribution.
Pickup Facility at No Extra Cost
- Complimentary collection of documents from the customer’s location for delivery.
- Handling the insertion of important documents into envelopes for dispatch.
Sorting Attendance Slips Location-Wise
- Organizing attendance slips based on specific locations for streamlined distribution.
Online Tracking
- Real-time tracking of shipments, allowing customers to monitor their package status.
Individual Customer Care Executive
- Dedicated representatives are assigned to resolve customer queries and provide personalized support.
MIS Reports
- Providing management information system reports for tracking and analysis of shipment data.
Executive Allocation at AGM
- Deploying executives at Annual General Meetings to address and resolve any queries related to document distribution.
Air Mode Service
- Specialized air freight service ensuring fast and safe delivery of cargo through multimodal solutions.
Hub-Backed Door-to-Door Service
- Comprehensive door-to-door pickup and delivery service supported by strategically located hubs.
Express Surface Distribution
- Timely and reliable surface logistics service utilizing a robust ‘Hub and Spoke’ model for optimal route management.
Just in Time Deliveries
- Ensuring prompt deliveries to meet customers’ lean supply chain and inventory planning needs.
Bulk Courier Service
- Managing large-scale courier projects for corporate clients with efficient processing and quality control.
Customized Solutions for Banking and Financial Institutions
- Specialized service for secure delivery of banking documents like debit cards and chequebooks.
Advanced Track and Trace Facility
- Latest technology for tracking shipments, ensuring customers have visibility throughout the delivery process.