Flash Express Courier Tracking

Track your parcels with Flash Express Courier Tracking. It’s quick and easy, ensuring you’re always in control of delivery.

Flash Express Contact Number

CITY / Town	Bangkok
Contact Number	080-906-7315,091-002-7315
Email Address	[email protected]
Head Office	161 Unilever House 7th, 8th floor, Rama 9 Rd, Huaikwang, Bangkok 10310 Thailand

Main Company Link:https://flashexpress.com/

Also Track: ATC Logistics Courier Tracking

Flash Express Logistics Tracking

It was founded in 2017 by CEO Mr. Komsan Saelee, a prominent e-commerce service provider in Thailand. The company operates under the concept “at the top of the priority list In conveyance,” emphasizing reliable and customer-focused delivery services. Since its inception, It has grown substantially and now boasts a workforce of over 10,000 employees, servicing all 77 provinces of Thailand with more than 2,500 delivery centres. 

The company offers free package pickup and 365-day service without any holidays, ensuring consistent and dependable delivery for its customers. Currently, it manages over one million deliveries daily. In addition to its core delivery services,it provides a comprehensive merchandise protection program. This program assures customers that their packages are safeguarded against loss and damage, with coverage up to 50,000 baht under the company’s conditions. 

This initiative significantly enhances customer confidence and trust in their services. The company also offers a cash-on-delivery (COD) option, making it convenient for customers who prefer to pay upon receiving their parcels. Such services have positioned it as a reliable and customer-centric provider in the competitive e-commerce logistics market.

Beyond its primary delivery operations, it is part of a larger organization offering integrated e-commerce services. These include a logistics division that handles the delivery of large items, a fulfillment service that manages goods storage, and a financial assistance branch. This broad spectrum of services allows the organization to support various aspects of the e-commerce supply chain, reinforcing its role as a comprehensive e-commerce solutions provider in Thailand.

Services

B2B Shipping Solutions

Reliable and Timely Delivery

• Tailored solutions for industry customers, trading partners, and retailers.

Cost-Effective

• Competitive shipping rates for domestic B2B needs in Thailand.

Customized Services 

• Professional efficiency and friendly interaction to meet each customer’s specific needs.

Innovative Technology

• Advanced pickup, delivery, tracking, and billing systems to enhance service efficiency.

B2B Integration

Comprehensive Logistics Services

• Integration of logistic services into business operations.

Technology-Driven

• Access to the latest technology to boost business and sales.

Customer Support

• Dedicated support for more information and inquiries about B2B solutions.

C2C Delivery Solutions

Affordable and Timely Service

• Suitable for private individuals and small sellers.

Flexible and Convenient

• A wide range of services to match consumer needs.

Next Day Delivery

• Available for parcels within the same provinces, Bangkok, and surrounding areas.

Expanded Coverage

• Plans to expand next day service to more areas.

Delivery Area

Next Day Delivery

• Within the same province, Bangkok, and nearby areas.

Same Day Delivery

• Currently being expanded to meet growing demand.

Additional Services

Real-Time Tracking

• Online tracking is available 24 hours through app and webpage.

Signature and Insurance Options

• Secure shipping with signature and insurance options for loss or damage coverage.

Weekend Delivery

• Deliveries on Saturdays and Sundays to extend business operations.

Customer Service

• Support available for any shipment issues and assistance.

Scheduling and Contact

Weekend Pickup

• Schedule pickups on Saturdays and Sundays.

Service Branches and Call Center

• Contact for scheduling and further inquiries.

Real-Time Online Tracking

• Customers can track their parcels 24/7 via their app or website, providing transparency and peace of mind throughout the delivery process.

Signature and Insurance Options

• Enhanced security features including signature confirmation upon delivery and insurance coverage against loss or damage, ensuring a secure and reliable service.

Core Values of Flash Express

Efficiency

• Utilizing batch printing software for waybills to enhance order processing and pick-up efficiency.

Accessibility

• Providing easy access to nearby service outlets for parcel drop-off and offering a dedicated call centre for scheduling pick-ups.

Compliance

• Ensuring parcels meet specified weight and dimension requirements, and adhere to packaging standards.

Customer Commitment

• Offering an automatic refund for delays caused by its operations under the On-Time Delivery Service-Level Agreement.

Responsibility

• Holding senders and recipients accountable for issues like incorrect addresses or changed delivery times.

Packaging Standards

• Emphasizing the importance of appropriate, high-quality packaging to protect items during transit.

Education

• Providing tutorials and recommendations on proper packaging for various types of items.

Flexibility

• Offering weekend delivery options to extend service availability and support customer needs.

Customer Support

• Maintaining a responsive customer service team to address any issues or inquiries.

Reliability

• Ensuring dependable delivery services with consistent on-time performance and solutions for any delivery challenges.

Customer-Centric Approach

• Prioritizing customer satisfaction through personalized service, flexible options, and attentive support.

Transparency

• Maintaining clear communication with customers about their shipments, terms, and any issues, fostering trust and confidence in their services.