RedBus Booking Transport Tracking
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RedBus Customer Service
| CITY / Town | Gurgaon |
| Contact Number | +91 124 439 5000 |
| Email Address | [email protected] |
| Head Office | 19th Floor, Epitome Building No. 5, DLF Cyber City, DLF Phase III, Gurgaon Haryana – 122002 |
Main Website Link:https://www.redbus.in/
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RedBus Booking Online India
This company, India’s biggest web-based transport tagging stage, upset transport travel in the country since its establishment in 2006. As a piece of MakeMyTrip Restricted, a main internet-based travel organization, it has zeroed in on giving unmatched comfort and decision to a huge number of Indian voyagers. The stage offers a great many transport administrators and courses, guaranteeing clients can book tickets easily and at serious costs.
With a e-commerce approach, it has served north of 18 million clients, underlining predominant client assistance and unequaled advantages. Prakash Sangam, the company’s CEO since 2014, is in charge. With a foundation that incorporates chief jobs at Data Edge India and Airtel, Prakash gets broad experience promoting, branding the executives, and developing to it. His leadership has been crucial to the growth of the business and its continued dominance of the online bus ticketing market.
Anoop Menon, filling in as the CTO, assumes a crucial part in its mechanical headways and vital bearing. With north than 18 years of involvement across telecom, web, and portable internet business areas, Anoop drives the advancement of adaptable frameworks that improve the client experience for clients, specialists, and transport administrators the same. His aptitude highlights its obligation to utilize innovation for consistent tasks and future development in India and its worldwide business sectors in Indonesia, Singapore, Malaysia, Colombia, and Peru.
Services
Bus Ticketing Platform
- It operates as a technology platform connecting travellers with bus operators.
- It facilitates booking based on information provided by bus operators regarding seat availability, routes, fares, and schedules.
- It does not operate buses or act as an agent for bus operators.
Ticketing and Reservation
- Users can book bus tickets via its website or mobile application.
- The platform issues booking vouchers based on bus operator data.
- Users are responsible for checking and confirming details such as boarding points and travel schedules directly with the bus operator.
Cancellation and Rescheduling
- Ticket cancellations and rescheduling can be managed through its app or customer care.
- Charges for cancellations and rescheduling are subject to terms mentioned on the ticket.
User Responsibilities
- Users must present a copy of their ticket and valid ID at the boarding point at least 30 minutes before departure.
- They are advised to verify boarding details directly with the bus operator to avoid any inconvenience.
Vehicle Booking Platform
- Ryde facilitates hiring entire vehicles by connecting users with vehicle operators.
- It does not own or operate vehicles but provides booking details based on information from operators.
Booking and Confirmation
- Users can book vehicles through Ryde’s platform, receiving confirmation based on operator-provided data.
- Details such as vehicle type, amenities, fares, and routes are provided by the respective operators.
Responsibilities and Limitations
- Ryde is not liable for service delivery issues, including delays, service quality, or cancellations by operators.
- Users must verify boarding details with the operator and present booking confirmation and valid ID at boarding.
Support and Assistance
- Users can contact Ryde for support regarding bookings and operational assistance.
- In case of vehicle unavailability or breakdown, Ryde may assist in arranging an alternate vehicle of similar standards.